Store Policy

Welcome to PetChef Aprons! We are dedicated to providing high-quality custom pet-themed kitchen essentials, including tablecloths, napkins, and aprons. Please review our store policies below for important details on orders, shipping, returns, and more.

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Policy

We offer reliable shipping across the USA and internationally. Estimated delivery times:

• USA: 5-7 business days
• International: 10-20 business days (varies by location)

International customers may be responsible for customs fees and import duties.

Returns & Refunds

Your satisfaction is important to us! If you are not happy with your purchase, you may return it within 30 days of delivery under the following conditions:

• Items must be unused and in their original packaging.
• Customers are responsible for return shipping costs.
• Refunds are processed within 5-7 business days after we receive the returned items.

Please contact us before returning any items to ensure a smooth process.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the issue, and we will arrange a replacement or refund.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay, Google Pay, and Shop Pay

Privacy & Security

We respect your privacy. All transactions are secure, and we never share your personal information with third parties.

Contact Us

If you have any questions or concerns, feel free to reach out to us: