FAQ
Frequently Asked Questions
Find answers to common questions about our custom pet-themed tablecloths, napkins, and aprons.
1. What materials are your aprons made from?
Our aprons are made from high-quality, durable, and washable fabric designed for kitchen use.
2. Can I personalize my tablecloth with a pet photo?
Yes! Our custom tablecloths allow you to upload a pet photo, and we’ll create a unique design just for you.
3. How do I upload my pet’s picture for customization?
After selecting a customizable product, you’ll find an upload section during checkout. Make sure the image is high resolution for the best results.
4. Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary based on location.
5. How long does it take to receive my order?
Orders are processed within 1-3 business days. Delivery within the USA takes 5-7 business days, while international shipping takes 10-20 business days.
6. Can I cancel my order?
You can cancel your order within 24 hours of placing it. Once processing begins, cancellations are not possible.
7. What is your return policy?
We accept returns within 30 days of delivery for non-customized products. Customized items are non-refundable unless defective.
8. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
9. How should I care for my custom kitchen accessories?
Most of our products are machine washable. We recommend air drying to preserve the design.
10. Do you offer bulk orders for gifts or events?
Yes! Contact us for bulk pricing and custom designs for special events.
Need More Help?
If you have any other questions, feel free to reach out to us.
Company Name: ANNA-MARIE HUMPHREY, LLC
Email: sales@janmk.com
Address: 15800 PINES BLVD SUITE #3212, PEMBROKE PINES, FL 33027
Phone: +1 9786796859