Help Center

Welcome to the PetChef Aprons Help Center! We’re here to assist you with any questions or concerns regarding your orders, shipping, returns, and more. If you need assistance, please refer to the information below or reach out to us directly.

Order Support

After placing an order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact us. Once your order is shipped, you will receive another email with tracking information.

Shipping & Delivery

We offer **fast and reliable shipping** within the USA and internationally. Orders are processed within 1-3 business days. Estimated delivery times:

• USA: 5-7 business days
• International: 10-20 business days (varies by location)

For more details, please refer to our Shipping Information page.

Returns & Exchanges

We want you to love your purchase! If you are not completely satisfied, we accept returns within 30 days of delivery. Items must be unused and in their original packaging. Customers are responsible for return shipping costs.

If you received a **damaged or defective item**, please contact us within **48 hours** of delivery with a photo of the issue, and we will assist you with a replacement or refund.

Payments & Security

We accept a variety of secure payment methods, including:

• Visa, MasterCard, American Express, Discover
• PayPal
• Apple Pay, Google Pay, and Shop Pay

All transactions are securely processed, and we never store your payment information.

Contact Us

If you need further assistance, our support team is happy to help. Reach out to us using the details below: